Gauging Workplace Culture: What to Ask During Your Interview

Evaluating a potential employer’s workplace culture has become essential as having a healthy work-life balance and prioritizing mental health gain importance. In a recent LinkedIn Poll, we asked which factor had most influenced the perception of careers in higher education over the past year. The top response was “workplace environment/culture” (57%), with “compensation and benefits” in a surprising, distant second place (28%).

There are many ways to gauge this through internet research. You can visit the employer’s website to read their “About Us” and “Careers” sections. You can look at the employer’s LinkedIn company page and go deeper by finding their leadership profiles. You can read employee reviews on GlassDoor. All of these are valid methods for gauging an employer’s workplace culture.

Another excellent opportunity to learn about a potential employer’s workplace culture is during the job interview. You should always keep a list of questions in your back pocket when they ask, “Do you have any questions for us?” Include a few questions about what it’s like to work there and what kind of programs and support are available to employees.

Here’s a list of questions to help you assess workplace culture:

Leadership and Values

• How does the institution reflect its mission and values in its employee policies and programs? How does it embody its mission and values?
• How does the institution engage with and contribute to the local community?
• How does the institution make decisions?
• What challenges currently face the institution, and what steps are being taken to address them?

Employee Communication

• What is the onboarding process like?
• How does the institution gauge employee satisfaction and engagement?
• What tools or systems are in place to support effective communication and collaboration?
• How does the institution ensure remote or hybrid employees feel included and valued?

Employee Recognition and Career Advancement

• How are employees’ work and accomplishments recognized?
• What opportunities exist for professional development or career advancement?
• How does the institution invest in employee growth and learning?

For the Hiring Manager (often the new hire’s direct supervisor) 

• What is your leadership style?
• How do you handle conflict?
• What do you do when there is more work to be done than there is time to do it?
• What qualities do your best employees have that make them stand out?
• How would you describe the work-life balance at this institution?
• How would you describe the organization’s workplace culture in three words?

For Potential Future Co-Workers/Colleagues

• How would you describe the overall work environment?
• Do you feel you have access to the information you need to do your job effectively? 
• Do you feel your workload is manageable, or are you often overwhelmed?
• Do you feel encouraged to provide feedback on your managers and colleagues?
• Have you noticed a high turnover rate in the department?
• What do you love about working here?

Evaluating workplace culture is no longer just a “nice-to-have” in the job search process—it’s a necessity. By conducting online research and asking thoughtful questions during job interviews, you can gain valuable insights into whether a potential employer aligns with their values and priorities. In an era where the workplace environment tops the list of career influencers, taking the time to assess an organization’s culture can be the key to building a fulfilling and balanced career.

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About the Author: Marcia Silva is the director of marketing and communications at the Higher Education Recruitment Consortium. She strives to create engaging, research-informed content that empowers job seekers and employers committed to creating inclusive workplaces. She is passionate about using digital media and technology to encourage participation and strengthen communities.